Industry: E-commerce
Keep your storefront; let Müşavir run the back office
The visible side of selling online is the storefront and shipping; the hidden side is supplier invoices, stock cost, returns, VAT and customer messages. Müşavir does not replace or compete with your storefront. Whatever your sales channel, it brings purchasing, stock, expenses, VAT and customer conversations in the back office into one set of books.
With your own account When you connect your own Turkcell e-Şirket or Paraşüt account, the e-invoices and e-archive invoices you issue are transmitted to GİB through the provider you connected; e-dispatch notes and e-SMM work with your Turkcell e-Şirket account. You issue the documents and your provider transmits them; Müşavir is not a private integrator.
Get started| Layer | Units | Unit cost |
|---|---|---|
| September receipt | 300 → 0 | 180 TL [used up] |
| October receipt | 500 → 340 | 205 TL [active] |
| Returned | +12 | 205 TL [posted] |
| Remaining stock value | 352 | 72,160 TL |
October cost of goods sold: 86,800 TL
Where the back office gets tangled when you sell online
- Supplier invoices pile up in email, and product cost is worked out by hand in spreadsheets.
- Stock cost is an average guess, so profit is unclear even at month end.
- Returns and exchanges live in a separate list and reach the books late and incomplete.
- Order questions from WhatsApp and Instagram are answered on personal phones.
The Müşavir flow in an e-commerce back office
- Bookkeeping
Supplier purchases
Supplier invoices post as expenses and stock receipts; the AI reads the invoice PDF and suggests the lines for you to approve.
- Bookkeeping
FIFO stock cost
Each product's movements follow first in, first out, so cost of goods sold and remaining stock value stay current.
- Inbox
Customer messages in one list
WhatsApp, Instagram and email conversations sit in the inbox, with the customer card open beside the conversation.
- Tasks
Returns and exchanges
A return request lands on the customer record as a note and a task; once the return invoice is posted, stock and VAT records are corrected.
- Bookkeeping
VAT and period reports
The monthly VAT report, trial balance and income statement are built from records with line-level VAT rates; your accountant gets ready data.
- E-Reconciliation
Supplier reconciliation
At period end, balance confirmations go to suppliers by link; disputes arrive with their statement.
Worked example
Example: an online shop with 8 suppliers and 1,500 orders a month
In this example the shop sells home textiles, buys from 8 suppliers and ships about 1,500 orders a month. A towel set came in at 180 TL in September and 205 TL in October; with FIFO the first 300 sets sold in October are costed at 180 TL. About 60 returns a month are posted and the stock is taken back. At month end the VAT report and all 8 supplier reconciliations are ready the same day. Figures are illustrative.
- Monthly orders (example)
- 1,500
- Suppliers
- 8
- FIFO cost layers
- 180 TL → 205 TL
- Monthly returns
- 60
The pieces an online-selling back office needs
- Bank statement matching
- Import the bank statement and let matching rules link receipts and payments to the right records.
- Data quality checks
- Missing VAT rates, invoices without an account or unmatched bank lines come to you as a list.
- Foreign-currency purchases
- USD or EUR purchases from suppliers abroad, with TL equivalent and exchange difference on record.
- Recurring expenses
- Warehouse rent, software subscriptions and courier contracts post as expenses on their own every month.
Where the AI helpsEarly access
The bookkeeping assistant
The assistant reads invoices and receipts and gets stock and VAT records ready.
- Reads a supplier invoice, matches product lines to stock items and proposes the entry.
- Answers "Which product's margin fell most this month?" from stock cost.
- Drafts replies to common order questions; they are sent after you approve.
AI assistants are in early access and are being switched on for accounts gradually. Until then the AI quota cannot be used; every other module works with your plan straight away.
Frequently asked questions
Does it integrate with my marketplace or shop platform?
Müşavir is not a storefront or marketplace tool and does not offer direct order integration with them. Sales receipts come from the bank statement and purchases from supplier invoices; the back office records live here.
Is there a stock method other than FIFO?
Stock cost is calculated with FIFO (first in, first out). Each receipt is tracked as its own cost layer.
Can I issue sales invoices here?
The sales invoice is prepared and recorded in Müşavir. E-invoices and e-archive invoices are prepared in the panel; when you connect your own Turkcell e-Şirket or Paraşüt account they are transmitted to GİB through the provider you connected.
How does my accountant use these records?
Give your accountant a user account or export the trial balance, VAT report and account lists. Because entries are double-entry, month-end preparation is shorter.
Related
Bookkeeping →
Invoices, expenses and bank lines in one ledger; VAT report and trial balance ready.
E-Reconciliation →
Send balance confirmations by link; approvals, disputes and reminders in one list.
Inbox →
WhatsApp, Instagram, Facebook and email in one list, with waiting time and automatic leads.
Bookkeepers →
Statement import, matching rules, reconciliation and VAT preview on one calendar.
VAT calculator →
Work out gross and net amounts at 1%, 10% and 20% VAT in seconds.
Bring your back office into one set of books
Load your suppliers and opening stock, and take this month's VAT report from your records.
Get started